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Objective To obtain an entry-level computer technical support position.
Education Mobile Technical Institute Mobile, AL
Computer Technical Support Specialist, Currently Enrolled
Expected Graduation Date: November 2006
Hands on Training: Built computers, conducted diagnostic and troubleshooting on
defective PCs. Installed and configured Windows 2000 and
XP. Created web sites, Installed and configured software
based firewalls, virus software, and Spyware removal.
Setup peer-to-peer networks using a cross over cable to
transfer data from old PC to new PC.
University of Alabama at Birmingham
Birmingham, AL
Major: Computer Information Systems
Attended 2006-2004
Summary of Qualifications
Hardware/Software Installation & Troubleshooting
Networking (LAN, MAN, WAN)
Windows Server Operating Systems,
Web Design (MS FrontPage)
Help Desk Skills
Microsoft Office
Business Communication
Customer Service
Experience Mark Dodge, Mobile, AL (2006). Auto Detailer. Duties include
detailing vehicles, maintaining clean work area, and customer service.
CP&S, Mobile, AL (2004-2006). Auto Detailer. Duties included detailing
vehicles, maintaining clean work area, bookkeeping, and customer service.
Food World, Birmingham, AL (2003 - 2004). Cashier. Duties included cash
register operation, customer service, bagging groceries, stocking merchandise,
and inventory.
References available upon request. |