Could your business writing skills stand a little polishing? Want to make sure the messages that you create send the right message about your level of professionalism? MTI's Business Writing Essentials course is just what you need!

Want to become a more effective sales professional as well as a trusted resource for your customers and potential clients? There was a time when the “hard close” was an acceptable sales method. Today’s consumers and business owners rebel against that method.

Could your business writing skills use a little polishing? If you're looking for a way to perfect your writing skills, this class is for you! In this special "hands-on" program, led by professional writing consultant Dr. Bob Zeanah, participants will learn how to refine their writing style.

Are you looking for a way to take your business writing skills beyond the basics of grammar and clarity? Once you've mastered the essentials of basic business writing, it's time to begin polishing your writing skills so that you can truly stand out as a professional with exceptional communication skills in the modern workplace.  If you're looking for a way to master the art of creating business documents that truly stand out, MTI's Writing for Attention class is exactly what you need.

Looking for practical tips and suggestions that can help you become a more competent communicator in the modern workplace? MTI's Effective Communication Essentials seminar is exactly what you need! Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success.

Attend Effective Communication Essentials and learn techniques that can help you become a more competent communicator.

Could your business writing skills stand a little polishing? Want to make sure the messages that you create send the right message about your level of professionalism? MTI's Business Writing Essentials course is just what you need!

Could your business writing skills stand a little polishing? Want to make sure the messages that you create send the right message about your level of professionalism? MTI's Business Writing Essentials course is just what you need!

Customer service is a major component of virtually every job, and providing exceptional customer service is essential for individual and organizational success. Customer Service Essentials is designed to help you learn to communicate in a manner that will help you cultivate loyal customer relationships and build your referral business. Want to build solid relationships with customers?

Want to become a more effective sales professional as well as a trusted resource for your customers and potential clients? There was a time when the “hard close” was an acceptable sales method. Today’s consumers and business owners rebel against that method.

Looking for ServSafe® certification in Alabama or Mississippi Gulf Coast area? MTI offers courses monthly and offers ServSafe® proctored testing daily in Mobile, AL. The ServSafe Food Protection Manager Certification preparation course is a full day course which includes instructor-led training by a Certified ServSafe Instructor, followed by administration of the computer-based ServSafe certification exam with instant score reporting.

Have you done an internal customer service check-up at your organization lately? Do your company's managers and employees treat each other the way you know that paying customers should be treated? If you want to find out how to create a culture of customer service throughout your organization, this class is for you!

Learning Objectives

Need to increase awareness of your organization? Want to spread the word about an upcoming event? Learning how to generate publicity can help you accomplish these objectives effectively, without spending a fortune.

Public Relations is becoming more and more important for success in today’s business environment. As a business owner, manager, or marketing professional, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This half-day seminar offers practical training for professionals who need to learn how to effectively generate publicity for their organizations.

Is your company's communication strategy one that will help your organization accomplish its long term strategic business objectives? Do your organization's stakeholders have an accurate perception of where your company is today as well as its vision for the future? To answer "yes" to these questions, it's essential that your company utilizes a systematic and strategic communication strategy with both internal and external audiences.