Human Resources Consulting

A confidential resource to help with employee situations as a group or one on one.

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Web & Database Development

Provide your customers with timely information and generate new customers.

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Secured Testing Center

We are Mobile's largest testing center providing both onsite & offsite testing services.

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Training & Education

Monthly training seminars to meet the needs of today's business.

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All non-Computer Training Seminars

Using behavior based interviewing techniques when screening prospective new hires is an excellent way to increase the likelihood of matching the right people with the right jobs. Learn how to ask behavioral interview questions and what to listen for when making hiring decisions.

Is employee retention a challenge for your organization? Want to increase your chances of keeping your best employees for the long term? Learn what other companies are doing to retain their best employees so you can implement effective retention techniques in your company.

Employee recruiting is only one component of an effective staffing plan. Once you find and train the right people for your organization, it’s necessary to take proactive steps toward keeping them with you for the long haul.

Course Content In this half-day seminar, participants will learn about a variety of tips and techniques that have been successfully utilized as parts of effective employee retention programs over time.

Could your business writing skills stand a little polishing? Want to make sure the messages that you create send the right message about your level of professionalism? MTI's Business Writing Essentials course is just what you need!

Are you looking for a new job or seeking a promotion with your current employer? MTI's Career Transitions class is designed for individuals who are seeking new career opportunities. The class emphasizes skills that job seekers need in order to identify employment opportunities and successfully market themselves to prospective employers. Topics covered include: top job search websites, what to expect when working with an employment agency, effective resume writing tips, successful job applications, handling tough interview questions, and more. _________________________________________________________________________________________________________________

Want to become a more effective sales professional as well as a trusted resource for your customers and potential clients? There was a time when the “hard close” was an acceptable sales method. Today’s consumers and business owners rebel against that method.

Every sales person, sales manager, and business owner should be familiar with a needs-based sales process that always puts the buyer first. Additionally, companies are working hard to hire and retain good employees. You should be able to “sell” your company to potential hires and communicate change to existing employees in a positive manner.

Learning Objectives

Are you looking for a way to improve your ability to write effective grants for your nonprofit organization? Learning to apply the principles of effective creative writing to your efforts is a great way to make your grant applications stand out from the competition. That's exactly what you'll learn how to do in Creative Writing for Grant Writers.

Is this you? “I work for weeks on a grant, researching, working with the foundation, getting my facts together, but when I sit down to the computer to write the grant, I’m terrified. Just typing the first word terrifies me.” Or this? “I sit down to write and I don’t know how to get started…just getting started is a major problem for me.” Creative Writing teacher, professional grant writer, and soon-to-be-published mystery/romance writer, Bob Zeanah, will teach you how to be more comfortable writing and how to be more creative with your approach to grant writing.

It’s important to realize that people who are employed by the same company may not necessarily see themselves as a team, and that they may not engage in teamwork even if they accomplish work together. Working together is not the same thing as teamwork.

MTI's Cultivating a Culture of Teamwork seminar covers practical tips and techniques for cultivating a culture of teamwork within organizations. Topics covered include the functions and purposes of work teams, stages of team development, cohesiveness, managing team conflict, and more.

Customer service is a major component of virtually every job, and providing exceptional customer service is essential for individual and organizational success. Customer Service Essentials is designed to help you learn to communicate in a manner that will help you cultivate loyal customer relationships and build your referral business. Want to build solid relationships with customers?

Need to brush up your customer service problem solving skills?

Customer service is a major component of virtually every job. Everyone in an organization plays a role in customer service, so it's important to know how to prevent problems in a proactive manner as well as how to handle the once they arise.

Learning Objectives

Looking for practical tips and suggestions that can help you become a more competent communicator in the modern workplace? MTI's Effective Communication Essentials seminar is exactly what you need! Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success.

Attend Effective Communication Essentials and learn techniques that can help you become a more competent communicator.

It's a fact that conflict is inevitable in the workplace. Conflict in and of itself is neither good nor bad. What matters is how conflict is handled. Effective leaders must be adept at managing conflict.

Conflict is a natural part of every job and every relationship of significance. Effective leaders must be adept at managing conflict.

Learning Objectives

 Listening is the most frequent form of on-the-job communication for managers, supervisors and other professionals, yet it’s the interpersonal skill that we tend to spend the least time trying to develop. However, if you ask employees what they want, need and expect from their managers, peers and customers, “listening to me” is inevitably at the top of their wish-lists.

Conducting employee performance appraisals is an essential component of every manager's job. Effective Performance Appraisals is designed to help managers master the art of providing employees with both formal and informal performance feedback.

Is the success of your dependent partially – or largely – dependent on telephone communication? If so, it’s impossible to underestimate the importance of making sure that every member of your team has – and uses -- outstanding telephone customer service skills.

 Providing feedback to employees – positive and negative – is a vital part of every management job and doing so is a skill that every supervisor and HR professional needs to master. It’s essential for mangers to let employees know when they’re doing a good job and to let them know when improvement is needed.

Employment Law Overview: Essentials for Managers and Small Business Owners

For managers, supervisors and small business owners, it’s critical to have a working understanding of the major employment laws, and the best time to ensure that you are well-versed on compliance obligations is before a problem exists.

You've heard all the hype about how important social networking is to your company's marketing strategy, but you're not sure why ... or how to get started. If you're ready to take the leap into next generation online marketing for your company or organization, MTI's hands-on Facebook Basics class is exactly what you need to get started.

In today's highly competitive and fast changing business environment, managers must continually seek to improve their supervisory and coaching skills throughout their careers.  Whether you're a new or seasoned supervisor, or you're considering moving to management, this class will benefit you.

Focusing on practical training for managers and other professionals, Foundations of Supervision emphasizes both the procedural and human aspects of effective management. 

Topics covered include:

Are you responsible for managing or securing funding for a nonprofit organization? Need to learn what separates winning grant applications from those that are not likely to be considered? This class is for you!

Social media is an important avenue to consider when deciding how to promote your company in an efficient and effective way. But you need to make sure what you’re doing is aligned with your company’s overall business strategy.

Establish and Implement an Effective Social Media Marketing Strategy

Designed for professionals in the nonprofit sector, as well as volunteers, who want to improve their success rate with grant applications or for those who are just beginning as grant writers. In this class, participants will learn essential skills for effective grant writing. Taught by Creative Writing teacher, professional grant writer, and soon-to-be-published mystery/romance writer, Bob Zeanah, topics include types of grants, what funders are looking for, steps to write a grant, basic components of grants, guidelines for writing and submitting grants, budget, and grant research.

Are you responsible for managing or securing funding for a nonprofit organization? Eighty percent of all private foundation grant cycle deadlines occur between September 15th and November 1st. Are you ready? Designed for professionals and volunteers in the nonprofit sector who want to learn how to write grant applications and improve their success rate with grant applications.

If you're looking for a way to perfect your grant writing skills, this class is for you! In this special "hands-on" program led by professional grant writing consultant Dr. Bob Zeanah, participants will learn how to refine their grant writing style.

Need to increase awareness of your organization? Want to spread the word about an upcoming event? Learning how to generate publicity can help you accomplish these objectives effectively, without spending a fortune.

Public Relations is becoming more and more important for success in today’s business environment. As a business owner, manager, or marketing professional, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This half-day seminar offers practical training for professionals who need to learn how to effectively generate publicity for their organizations.