Human Resources Consulting

A confidential resource to help with employee situations as a group or one on one.

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Web & Database Development

Provide your customers with timely information and generate new customers.

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Secured Testing Center

We are Mobile's largest testing center providing both onsite & offsite testing services.

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Training & Education

Monthly training seminars to meet the needs of today's business.

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All non-Computer Training Seminars

Could your business writing skills use a little polishing? If you're looking for a way to perfect your writing skills, this class is for you! In this special "hands-on" program, led by professional writing consultant Dr. Bob Zeanah, participants will learn how to refine their writing style.

Have you done an internal customer service check-up at your organization lately? Do your company's managers and employees treat each other the way you know that paying customers should be treated? If you want to find out how to create a culture of customer service throughout your organization, this class is for you!

Learning Objectives

For both practical and legal reasons, internal investigations are increasingly becoming an important part of business culture. Managers must be aware of the legal importance of internal investigations as well as the best practices for conducting those investigations.

What is it that separates leaders from supervisors? It's a fact that the most effective supervisors are viewed as leaders by their subordinates. If you want to find out how to reach your potential as a manager, this class is for you.

Learning Objectives

Are you new to a management position? Are you thinking about stepping up to a supervisory role? Do you have a say in hiring or promoting people to management roles within your company? If you can answer yes to any of these questions, MTI's Management Essentials course is for you.

Individuals in leadership positions, including supervisors and managers at all levels, play an important role in setting the ethical tone and standards for social responsibility within their organization.

Managing employee morale is very different during times of economic difficulty than during times of prosperity. When times are tough, one thing is certain. Employees are scared. They are worried about their futures - both with the organization and on a personal level. Efforts to manage morale during down times must start with the recognizing that what employees need during times of uncertainty can't be addressed by traditional approaches to improving morale.

You started a Facebook page for your business – and there it sits. You’re not quite sure what to do with it, but you know social media marketing is important because “everyone” says it is. So, surely your page is having a positive impact on your business, right? Wrong.

Having a Facebook page doesn’t mean that you’re engaging in social media marketing. Sure, you need to have a page first – but that’s just the beginning. It’s what you do with the page that you have created that matters.

Are you concerned about the quality and accuracy of communication that takes place within your organization and between your company and its external publics? If you want to learn how to improve your company's communication systems and processes, this class is for you!

Learning Objectives

Want to earn your PHR-SPHR certification? MTI offers a 13-week PHR-SPHR Certification Prep course twice each year, in partnership with the Mobile Society for Human Resource Management.

One session begins in early September and the other begins in late January. Classes are scheduled to coincide with the Human Resources Certification Institute's testing windows. Classes are held at MTI's Mobile, AL training center.

Next Scheduled Class

The fall 2009 class session will begin on Tuesday, September 8 and run through Tuesday December 8. Classes will meet Tuesday evenings from 5:30 - 8:45 pm, wtih no class scheduled for the week of Thanksgiving.

Presentation and public speaking skills are critical success factor in the modern workplace. Every professional job at some time involves sharing information in some capacity. The principles of effective presentations apply whether you’re speaking to a small group or a large audience, whether you’re speaking to people inside or outside of your organization and whether you’re trying to persuade or are simply conveying facts. ,

Want to become a more effective sales professional as well as a trusted resource for your customers and potential clients? There was a time when the “hard close” was an acceptable sales method. Today’s consumers and business owners rebel against that method.

Looking for ServSafe® certification in Alabama or Mississippi Gulf Coast area? MTI offers courses monthly and offers ServSafe® proctored testing daily in Mobile, AL. The ServSafe Food Protection Manager Certification preparation course is a full day course which includes instructor-led training by a Certified ServSafe Instructor, followed by administration of the computer-based ServSafe certification exam with instant score reporting.

Are you looking for a way to boost employee engagement in your workplace? It’s one thing to know that your organization will benefit if employees are more engaged, but another matter entirely to create a culture where employee engagement is the norm.

It's essential for everyone who manages people to fully understand the implication of sexual harassment in the workplace from a supervisory perspective.

Making sure that every manager in your company is properly trained regarding the risks of sexual harassment as well as on practical tips for preventing and responding to workplace harassment should be a vital part of every organization's risk management plan.

Learning Objectives

Special events can be a powerful fundraising tool for all types of nonprofit organizations.

MTI's Special Event Fundraising seminar is designed to provide attendees with knowledge and skills needed to plan and execute a fundraising special event.

Topics covered include:

  • Selecting an event
  • Establishing a committee
  • Event organization
  • Setting an event timeline
  • Securing sponsorships
  • Publicity
  • Event logistics.

Audio Conference

The downturn in the economy and the large number of layoffs has meant opportunities for many individuals to step into a managerial or supervisory role. Whether this person is you or a member of your organization, there is bound to be some uncertainty about the transition and requirements of a management position - and what the job REALLY entails.

Is your company's communication strategy one that will help your organization accomplish its long term strategic business objectives? Do your organization's stakeholders have an accurate perception of where your company is today as well as its vision for the future? To answer "yes" to these questions, it's essential that your company utilizes a systematic and strategic communication strategy with both internal and external audiences.

What is it that really separates one business from another? It’s not really your products and services. While the quality of goods and services that your company provides, it’s a fact that someone else could offer the exact same items at the same price – or possibly even lower. What truly distinguishes one organization from another is the service experience.

Is your organization positioned to embrace and benefit from the latest advances in social media? Or, are you still pretending social media don't exist? Maybe you're "just letting it happen" or "dabbling" with social networking. If this sounds like your approach to social networking, it's time to learn how to develop a strategy for social media usage that is aligned with your company's overall goals and objectives.

Audio Conference

Do you really know what it is that your employees need from you as their manager? You'd be surprised to know that their #1 need isn't always money.

Take an introspective look at yourself as a manager and ask yourself: How would your employees describe you as a manager? How do you think that description would compare to the way your team members would describe their ideal supervisor?

Learning Objectives:

Is this you?  “I work for weeks on a grant, researching, working with the foundation, getting my facts together, but when I sit down to the computer to write the grant, I’m terrified.  Just typing the first word terrifies me.”  Or, this?  “I sit down to write and I don’t know how to get started…just getting started is a major problem for me.”

Do you find yourself running out of time to accomplish the things you need to get done? If you often wonder where all of your time has gone, this class can provide you with practical tips and suggestions for managing your time more effectively.

In this two-hour class, a professional trainer will guide you through the professional and social networking benefits of twitter, assist you in setting up your twitter account, show you how to “follow” and “be followed” and communicate effectively using this incredible networking tool.

Class 2 in the Hands-On Social Networking Series

Twitter for Business: How to Establish and Manage Your Professional Twitter Presence for Small Businesses and Nonprofit Organizations