Providing feedback to employees – positive and negative – is a vital part of every management job and doing so is a skill that every supervisor and HR professional needs to master. It’s essential for mangers to let employees know when they’re doing a good job and to let them know when improvement is needed. Attend MTI’s Employee Feedback That Works and learn the eight steps that must be followed in order to provide employees with effective performance feedback, learn how to give feedback that makes a difference, discover common mistakes that supervisors make when giving feedback and  find out how to avoid making them.